C++ Support Engineer (m/f/d)
Projektbewertung
Die Ausschreibung bietet grundlegende Informationen zum Projekt, lässt aber wichtige Details wie konkreten Stundensatz und genaue Reisefrequenz vermissen, was die Bewertung mittelmäßig macht.
Our client is a large IT service provider. They are currently seeking a C++ Support Engineer (m/f/d) to support in theeir longterm engagement with the endcustomer starting 2026.
The project will be based in the automotive industry and will revolve around a DMS dealer management system. It is crucial that the candidate has already experience with DMS.
Start: Beginning 2026, first comission until mid 2026 --> longterm project;
Occupancy: 100%
Mainly remote, occasional travels to the offices (Bonn, Frankfurt, Munich) as per the project need
Knowledge of ITIL framework and incident management processes. Familiarity with automation tools and techniques to streamline support processes. Previous experience in a financial or technology-driven environment Analyze logs, stack traces, and system metrics to identify root causes Work closely with development, QA, DevOps, and infrastructure teams to ensure seamless issue resolution. Maintain and update support documentation, runbooks, and troubleshooting guides Support deployments, hotfixes, and release activities Maintain and update support documentation, runbooks, and troubleshooting guides Ensure adherence to SLA and provide timely escalation when required Participate in on-call rotation for critical production support Strong analytical and communication skills
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