Dynamics 365 Supply Chain Management consultant - Hybrid - Germany/Munich

Hello Everyone



We at CosMicIT are urgently looking for Dynamics 365 Supply Chain Management consultant



Experience:10+Years



Locations: Germany/Munich



Job Type: Hybrid



Job Description:

Dynamics 365 Supply Chain Management consultant (German speaking).



10+ years' experience in Microsoft D365 and 5+ years in SCM module as functional consultant



Responsible for all aspects of day-to-day support of the Microsoft Dynamics 365 SCM platform.



Partners with HelpDesk to provide daily end-user support including but not limited to managing user setup, profiles, and roles, troubleshooting issues, logging, tracking, and resolving system problems and managing ticket queues.



Provide call support to ensure that business system issues/opportunities are properly documented and prioritized in IT ticketing system.



Manage, track, and provide solutions to reported issues while seeking supervisor direction and guidance as needed.



Gain in-depth knowledge about business system applications and their interactions to properly identify and analyze problems.



Develop documentation for identified business scenarios, processes, and procedures.



Proactively identify opportunities to improve platform efficiency, usability, and reporting capabilities.



Maintain platform/systems documentation.



Assist in training end users in system processes and procedures.



Identify roadblocks, craft comprehensive solutions, and deliver successful outcomes.



Eligible candidates, please share their resume/CV at CV@cosmic-it.com



Any references would also be accepted.



Thanks & Regards,

CosMicIT GmbH, Germany

CosMicIT Informatics India Pvt Ltd.

CosMicIT Spolka Z Ograniczona Odpowiedzialnoscia, Poland

www.CosMic-IT.com | www.CosMic-IT.in

LinkedIn: https://www.linkedin.com/company/cosmic-it/